Depending on situational factors, a team of one or two Tidy Homes Pro associates will be assigned to your appointment. Additionally, a Tidy Homes Team Leader may stop in to ensure things are going well and to answer any questions you may have. The number of team members assigned to your appointment will not impact the cost to you, but could impact how long our team members are on location.
Upon completion of your appointment, a team members will review our customized 55-Tidy Touchpoints with you if you are available. If not, we will leave a copy for you, then you may contact our customer service team to discuss any questions you may have.
Ways you can save
We offer one time appointments and multiple pre-scheduled appointments without contracts.
Contracts are available in 3, 6, or 12 month term lengths. Clients who sign a cleaning contract are eligible for additional discounts on their service.
Referrals: If you refer any client who purchases a service, you and the person you are referring will receive a 15% credit toward the next purchase.
Earn Tidy Points on every purchase. (Sign up here) You may redeem all valid Tidy Points at anytime for a discount on your service.
If you pre-schedule multiple appointments (without contract), you will earn additional bonus Tidy Points. You may redeem all valid Tidy Points at anytime for a discount off your services.
If you share your experience on social media or agree to appear in one of our social media or promo videos you could receive up to $20 off your next purchase. Contact us or speak to your Tidy Homes Pro representative for details.
Cancellations 48 hours or more prior to scheduled appointments can be made at no cost to you. Cancellations within the 48 hour window may result in a cancellation fee.
Within 24 hours of completion, if you discover we missed something, or feel something did not meet expectations, a team member or team lead will return to take care of your concerns.
Serving Virginia Beach, Norfolk, Suffolk, Chesapeake, Hampton, Portsmouth, Williamsburg, Newport New
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